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Privacy Notice

Your privacy is important to C.A.M. This Privacy Notice explains how C.A.M collects, uses, shares and protects your information.

C.A.M reserves the right to change this Privacy Notice from time to time, and such changes will be effective immediately upon posting to this C.A.M website. We suggest periodically visiting the page to review our policies.

This Privacy Notice applies when C.A.M collects both personal information and non-personal information from and about individuals, including through C.A.M-controlled websites, and through C.A.M-controlled applications accessed or used on a mobile, handheld or other device. It also applies to information individuals voluntarily provide to us “offline” such as at events.

This Privacy Notice explains the privacy practices of C.A.M including: (1) how C.A.M uses the personal information you share with us and that we learn about you from third parties; (2) how C.A.M uses “cookies” and similar technology; (3) what personal information C.A.M may share about you and in what circumstances; (4) what kind of security measures C.A.M takes to protect your information and what steps C.A.M will take in the event of a security
breach; and (5) the process through which you can change the Personal Information that C.A.M retains in its records and to modify your preferences.

We do not collect Personal Information from you unless you voluntarily provide it to us, although we may collect Personal Information about you from third parties, as described in more detail below. “Personal Information” includes information that alone or when in combination with other information may be used to readily identify, contact, or locate you (e.g., your full name, address, telephone number, email address, and location). By disclosing your Personal Information to us or by using our websites, you consent to our collection and use of your Personal Information in a manner that is consistent with applicable law and this Privacy Notice.

PERSONAL DATA COLLECTED

HOW WE USE IT

C.A.M collects and uses the information you provide to us. We may also obtain information about you from outside sources and may combine it with the information you provide to us. For example, we may obtain commercially available demographic information about you from third parties, get device ID information from mobile applications or advertisements or purchase e-mail or similar lists from third parties for advertising and marketing purposes. As a general matter, we may use or share your Personal Information where it is necessary for us to complete a transaction or do something that you have asked us to do. We may also use this information for our internal research purposes as we develop our products and services. We may use Personal Information and data collected for our advertising or marketing purposes including on other websites or media and we may communicate with you to provide you with information we think may be of interest to you. We do not collect “sensitive” information from or about you, such as your financial or health information.

If you make a request for information, for example, we might need to provide your name, mailing address, or email address to one of our retailers or a service provider with whom we have a relationship so that they can help us respond to you. Specifically, we collect and use information from you in certain ways including:

Process Your Requests

When you interact with us (for example, to request a test drive or locate a dealer) you will be asked for information needed to complete your request. The information you provide is used to process your transactions, to create and share reports about these transactions, and/or to provide related customer service. When you get a local price or other information, these requests may be conducted through retailers or C.A.M vendors and suppliers.

Registration & Use of Owner Registration

Owner Registration is the owners’ personalized webpage on cammalaysia.com that owners can use to keep track of their vehicle service records, receive maintenance reminders, recall notices and overall communications from C.A.M. Personal Information provided on Owner Registration may be used to carry out the request or service for which the information is submitted. We may also use the information you provide in online registration forms to notify you periodically about important matters like website updates, a change to our Privacy Notice or policy of a security breach, and to provide information about new C.A.M products and services, and special offers and promotions that may be of interest to you.

Events & Promotions

You may be asked to provide an email address or other Personal Information at an event or for entry into a particular promotion (including sweepstakes and contests). The information we collect from you during the course of the promotion will be used as described in the Official Rules or the Terms for that promotion and may also be used by us for marketing purposes. Certain promotions may be run by a C.A.M service provider or vendor or co-branded with one of our partners or run on a third party site like Facebook. In these instances
a third party, rather than C.A.M, may collect your Personal Information. The promotion will state the policies governing the collection of such information if they should differ from this Privacy Notice or if a third party will be collecting such information.

Website Usage

We, and our service providers, may observe your activities, preferences, and transactional data (such as your IP address and browser type) as well as pages you have viewed during your use of our website. We may use this data for any purpose unless we tell you otherwise in connection with a particular Website. While we may collect or log this information, we do not identify you except if we believe doing so will help us better respond to a request you have made such as for a quote, identification of a local retailer, or similar request. Where such non-Personal Information is linked to your Personal Information we will treat such
information as Personal Information.

Location Data

Some C.A.M websites may capture and record certain location-data regarding your use of that website and your travels in order to provide location-related functionality (“Location Data”). We may link that Location Data to other information that you provide to us or that may be accessed in connection with your use of such a C.A.M website. Your use of, and our ability to offer location based functionality is then enabled through our use and disclosure to third parties of Location Data and associated information.information as Personal Information.

Our Collection & Use of Non-personal Information

Cookies & Related Technologies

Cookies are small lines of text/data that are written onto your computer by a website. C.A.M or others acting on our behalf may use cookies, pixel tags, web beacons or other similar technologies in connection with the operation of our websites. These technologies may collect and store non-Personal Information. We utilize these technologies to research and understand how our websites are used, to develop our products and services, to personalize your online experience with C.A.M and for general advertising and marketing purposes. For example, we track such information as the time and length of your visit to the websites, the pages you view or download and the name of your Internet service provider. As noted above, we do not typically tie this information to your Personal Information but, if we do, we will treat it as Personal Information.

At the end of your visit, session cookies used by C.A.M are removed. However, in some instances some C.A.M cookies may persist. For example, to customize your experience we may require registration to recognize your computer and enable you to log-in without having to enter your password. It is possible that cookies placed by C.A.M or its vendors or suppliers (as applicable) in connection with the operation of the website may remain stored on your computer until you remove them.

Our service providers or vendors may also use cookies and related technologies in order to personalize your experiences and adapt a particular C.A.M website's functionality to your preferences and for purposes such as those listed above. You may set your browser to notify you when you receive a cookie or to refuse receiving it. You should be aware that this may interfere with or make you unable to use certain functionality on websites using cookies. For example, many websites will ask your permission to use a cookie that will enable you to automatically log onto the website. Disabling or removing cookies may require you to manually log on each time you wish to visit that website.

When multiple devices are used by the same person to access C.A.M-controlled websites, we may link those devices.  This linking of devices does not identify you personally, but only identifies that the same user is accessing C.A.M-controlled websites through more than one device.

When C.A.M May Share Information

C.A.M may share aggregated non-personal information about the users of its websites (in a form that does not personally identify such users) with service providers, vendors, suppliers and other third parties.

In addition, C.A.M may disclose and share users’ Personal Information with third parties as follows:

Service Providers, Vendors, Suppliers

Service providers, vendors and suppliers are companies who perform services for C.A.M and its retailers, including in connection with the functionality of the websites. To the extent it is necessary for these entities to provide their products and services to us and provide products and services you have requested, these third parties may have access to your Personal Information, but they are not permitted by us to use your Personal Information on their own behalf. C.A.M may sometimes permit authorized service providers to have access to aggregate statistics about our customers, sales, traffic patterns, and related website information. These transfers of aggregate statistics do not include your Personal Information.

Retailers

Certain requests or questions that you direct to us are more appropriately answered by a retailer, such as a request for a price quote on a particular vehicle. In those instances, we will provide your Personal Information, along with your request or question, to a retailer or retailers for a response. The retailer(s) will have the right to use your Personal Information for purposes of responding to your request and for its/their own marketing purposes that may not relate to your requests or questions. Retailers’ use of your Personal Information will be subject to the retailers’ own privacy policies.

Marketing

C.A.M occasionally partners with trusted third parties for promotions, events and other activities, and may share your Personal Information with such third parties for C.A.M marketing purposes and for the third parties’ own marketing purposes if you consent to such sharing. The use of your Personal Information by such third parties will be subject to their own privacy policies.

Public Areas

Any information disclosed in public areas of a C.A.M website or third party website (for example, through Facebook, YouTube, Twitter or other sites) will become public information. We cannot control the use of information disclosed in public forums, such as social media platforms, blogs, forums, wikis, chat rooms, and networking functions of mobile-device applications. You should exercise caution when disclosing information in these public areas, especially your Location Data, and be careful how you disclose your Personal Information.

Mergers, Acquisitions & Insolvency

If C.A.M should ever file for bankruptcy or merge with another company, or if C.A.M should decide to buy, sell, or reorganize some part or all of its business, C.A.M may disclose your Personal Information, including to prospective or actual  purchasers in connection with one of these transactions.

As Required by Law & Other Extraordinary Disclosures

C.A.M may be required to disclose your personal Information if it: (i) believes it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) would potentially mitigate our liability in an actual or potential lawsuit or investigation, (iii) is otherwise necessary to protect our rights or property, or (iv) is necessary to protect the legal rights or property of others.

Security & Data Retention

Transmission of data over the Internet is not 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. C.A.M protects your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software.

If C.A.M learns of a breach in its security system that results in a disclosure of users’ information, we may attempt to notify you electronically so that you can take appropriate protective steps. By providing Personal Information to us or using any C.A.M-controlled website, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues. C.A.M may post a notice on our website(s) if a security breach occurs. C.A.M may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

C.A.M retains the information that collects from and about its users only as long as necessary to fulfill a legitimate business need or as required by law.

Links to Third-Party Websites & Co-Branded Websites

Our websites may contain links to third-party websites or may be co-branded. Please be aware that C.A.M is not responsible for and cannot control the privacy practices of other websites or third parties. We encourage you to read the privacy policies for these other websites, as they may differ from ours. Our websites may also be created and maintained by service providers or may contains links to co-branded websites that may display C.A.M logo and trademarks but which are maintained by third parties. Such websites may be identified by the fact that they do not display a C.A.M (or C.A.M brand) URL or they may have information identifying a third party as the host of the particular website. Please read the privacy notice on the co-branded website for the applicable privacy practices relating to personal information collected via that website, as it may differ from this Privacy Notice.

 

Do Not Track

Some web browsers have settings that include “do not track signals.”  There are no agreed upon industry standards for sending and responding to those signals.  As a result, our sites and services do not respond to those signals from browsers.
You have the right to limit our processing of your personal data. To exercise this right, please contact us using the contact information provided in this document. Note that your exercise of the aforesaid right may have effects on our provision of the products and/or services (such effects may include the non-provision of the products and/or services) to you and we are not liable for any loss, damage, or any other liability resulting directly or indirectly from such effects.

 

Contact Details:

Tel: +603 3290 1610

Email: camcare@rnacv.com.my